rivacy Policy

Effective Date: January 6, 2025

At Sunnapo, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (https://sunnapo.com/) or make use of our services. By accessing our website or providing your information, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to enhance your shopping experience:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information (securely processed through third-party platforms)

b. Non-Personal Information

  • IP address

  • Browser type and version

  • Device type

  • Pages visited on our website

  • Referring website or search engine

c. Cookies and Tracking Technologies

We use cookies to improve website functionality, enhance user experience, and analyze traffic. These cookies include:

  • Essential cookies for core functionality.

  • Performance cookies to track usage.

  • Targeting cookies for personalized ads.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Provide customer support.

  • Send promotional emails (with your consent).

  • Improve website functionality and user experience.

  • Protect against fraud and unauthorized transactions.

3. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party partners who assist with order processing, payment gateways, and delivery services.

  • Legal Compliance: Authorities when required by law.

  • Business Transfers: In case of mergers, acquisitions, or asset sales.

We never sell your personal information to third parties.

4. Data Retention

We retain your personal data as long as necessary for business purposes or legal compliance. You may request deletion of your data by contacting us.

5. Security Measures

We implement advanced security measures to protect your data, including encryption, firewalls, and secure payment processing. However, no system is entirely foolproof; please safeguard your account credentials.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access and Portability: Request copies of your personal data.

  • Correction: Rectify inaccurate or incomplete information.

  • Deletion: Request the deletion of your data.

  • Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, email us at info@sunnapo.com.

7. Third-Party Links

Our website may contain links to third-party websites. Sunnapo is not responsible for the privacy practices or content of these external sites.

8. Children’s Privacy

Sunnapo does not knowingly collect data from children under 13. If we become aware of such collection, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with the revised effective date.

Contact Information

For questions or concerns about this policy: